At Equine Essential Hub, we pride ourselves on offering a diverse range of high-quality products to meet all your horse care and equestrian needs. Our product categories include:

• Saddles and Tack: A wide selection of saddles, bridles, reins, and other essential riding equipment suitable for various disciplines such as dressage, jumping, and trail riding.
• Grooming Supplies: Brushes, hoof picks, mane and tail care products, and grooming kits to keep your horse looking and feeling their best.
• Stable Equipment: Bedding, feeders, waterers, fencing solutions, and other stable essentials to ensure a comfortable and safe environment for your horse.
• Health Supplements: Nutritional supplements, vitamins, and minerals to support your horse’s overall health and performance.
• Riding Apparel: Comfortable and durable riding apparel for both riders and horse, including boots, helmets, gloves, and protective gear.
• Training Resources: Educational materials, training aids, and equipment to assist in your horse training journey.

Whether you’re a beginner or a seasoned equestrian, Equine Essential Hub has everything you need to ensure the comfort, health, and performance of your horse.

Placing an order on Equine Essential Hub is straightforward and secure. Follow these simple steps:

1. Browse Products: Navigate through our categories or use the search bar to find the products you need.
2. Select Items: Choose the desired products, select the appropriate size or specifications, and click the “Add to Cart” button.
3. Review Cart: Once you’ve added all desired items, click on the cart icon at the top right corner of the page to review your selections.
4. Proceed to Checkout: Click the “Checkout” button and log in to your account. If you don’t have an account, you can create one or proceed as a guest.
5. Enter Shipping Information: Provide your shipping address and select your preferred shipping method.
6. Choose Payment Method: Select a payment option from our secure payment gateways, such as credit/debit card, PayPal, or Zelle or other available methods.
7. Review and Confirm: Double-check all your order details to ensure accuracy.
8. Place Order: Click the “Place Order” button to finalize your purchase.

After placing your order, you will receive a confirmation email with your order details and an estimated delivery date. You can also track your order status by logging into your account and visiting the “Order History” section.

We strive to ensure your complete satisfaction with every purchase from Equine Essential Hub. If you’re not entirely happy with your order, you can initiate a return or exchange under the following terms:

• Return Window: You have 30 days from the date of delivery to return eligible items.
• Eligibility: Items must be unused, in their original condition, and in the original packaging. Certain products such as personalized items, perishable goods, and final sale items are non-returnable.
• Process:
  1. Contact Support: Reach out to our customer support team via contact@equineessentialhub.com with your order number and reason for return.
  2. Receive Instructions: Our team will provide you with detailed instructions on how to return the item(s).
  3. Ship Items: Carefully package the item(s) and ship them back to us using the provided shipping label, if applicable.
• Refunds: Once we receive and inspect the returned item(s), we will process your refund to the original payment method within 7-10 business days.
• Exchanges: If you wish to exchange an item for a different size or product, please follow the return process and place a new order for the desired item.

Yes, Equine Essential Hub offers a Loyalty Rewards Program designed to appreciate and benefit our valued customers. Here’s how it works:

• Sign Up: Create an account on our website to automatically enroll in the Loyalty Rewards Program.
• Earn Points: For every dollar spent, you’ll earn points that can be accumulated and redeemed for discounts on future purchases.
• Exclusive Benefits:
  • Welcome Bonus: Receive bonus points when you join the program.
  • Birthday Rewards: Enjoy special discounts or bonus points on your birthday.
  • Referral Bonuses: Earn additional points by referring friends and fellow equestrians to Equine Essential Hub.
  • Early Access: Get early access to sales, new product launches, and exclusive promotions.
• Redeem Points: Use your accumulated points at checkout to reduce the total amount of your purchase. The more points you earn, the more you save!

To join, simply create an account or log in to your existing account and navigate to the “Loyalty Rewards” section to start earning points today.

Proper care and maintenance are essential to prolong the life and appearance of your leather equine products. Follow these guidelines to keep your leather items in excellent condition:

• Cleaning:
  • Regular Wiping: After each use, wipe down leather products with a soft, dry cloth to remove sweat, dirt, and debris.
  • Deep Cleaning: For a more thorough clean, use a leather-specific cleaner. Apply a small amount to a soft cloth and gently rub the surface in circular motions. Avoid using excessive water or harsh chemicals.
• Conditioning:
  • Maintain Flexibility: Apply a high-quality leather conditioner every 3-6 months to keep the leather supple and prevent cracking.
  • Application: Use a clean cloth to apply the conditioner evenly across the surface. Allow it to absorb completely before using the product.
• Storage:
  • Cool, Dry Place: Store leather items in a cool, dry environment away from direct sunlight and heat sources to prevent fading and drying out.
  • Proper Positioning: Hang saddles and bridles on sturdy hooks or use saddle bags to maintain their shape and avoid creasing.
  • Breathable Covers: Use breathable covers to protect leather products from dust and moisture while allowing air circulation.
• Avoiding Damage:
  • Water Exposure: Keep leather products away from excessive moisture. If they get wet, allow them to air dry naturally away from direct heat.
  • Sharp Objects: Handle leather items carefully to avoid scratches, tears, or punctures.
• Regular Inspection:
  • Check for Wear: Periodically inspect your leather products for signs of wear and tear. Address any issues promptly to prevent further damage.

By following these care steps, your leather equine products will remain durable, comfortable, and aesthetically pleasing for years to come.